Leverage Live Data to Maintain a Culture of Care, Communication, and Compliance

Operating in a highly regulated environment, Skilled Nursing Facility (SNF) operators feel the weight of meeting compliance standards and requirements set forth by CMS, sometimes daily. But what exactly does it mean to “be compliant?” It’s much broader than just following standards laid out by regulators – it’s also adherence to an organization’s internal protocols, clinical standards, and expected outcomes for various stakeholders. Compliancy touches all the steps that best guide care decisions when combined with a Culture of Care and excellent Communication. With ongoing daily preparation and quality of care approaches that encompass resident choice, SNFs can achieve greater clinical, operational, and financial success.

In these challenging times, as CMS sends out state and federal surveyors to ensure SNFs are providing safe, quality care, they are making sure care strategies are not just implemented and forgotten, but that they are continually monitored and evaluated for success. This session explores how live data analytics can be leveraged by SNF teams to reduce administrative and regulatory burden by providing a means to monitor resident clinical status, risk stratify patients and simplify communications facility-wide. We will discuss how, through the use of technology, data that already exists in facility EHRs can be utilized to help meet state and federal requirements, prepare for regulatory reporting and onsite surveys, conduct infection surveillance, and mitigate risk. The key areas of compliance will be highlighted, along with the valuable role live data plays in the Process Improvement Plan (PIP). The PIP must include measurable goals and timelines to ensure the implementation and maintenance of systemic approaches on an ongoing basis, as well as updates to the plan of care based on the resident’s status.

Learning Objectives

• Identify residents experiencing high risk changes that may result in rehospitalization and develop clinical standards for timely intervention through collaboration, communication, and compliance
• Understand how to leverage post-acute data analytics to streamline process improvement outcomes, survey compliance and auditing, to manage resident care in alignment with resident needs, coordinated clinical standards, and value-based care initiatives
• Review key components of a successful, comprehensive Quality Assurance Process Improvement (QAPI) program that supports and maintains regulatory compliance

Speaker

• Cheryl Scalzo, RN, Customer Success Manager, Real Time Medical Systems

This live session is presented as part of the Illinois Health Care Association 76th Annual Convention & Expo educational agenda.