Health System Reduces Readmissions, Lowers Cost of Care, and Builds Cost-Effective Preferred Care Network
Interoperability and care collaboration continue to drive the future of healthcare. Learn how a major health system in South Central Pennsylvania utilized an interventional analytics software platform to build a collaborative preferred care network with their skilled nursing facilities – eliminating unnecessary hospital readmissions, reducing length of stay, and improving quality measures.
CHALLENGES: The biggest challenge faced was the ability to obtain line of sight into patients care once discharged to the SNF. The current case management program in place was becoming increasingly labor intensive. When tracking patients care after hospital discharges, the hospital’s care management team found telephone communication to be slow and unreliable. Calls to update patient information were often returned too late to be able to impact the care and prevent hospital readmissions.