Have questions or need to reach a program representative?
Your facility is now live in the PA Health & Wellness (PHW) Program in partnership with Real Time Medical Systems (Real Time). This collaboration gives your team access to powerful tools that support proactive care, improve resident outcomes, and align with PHW’s value-based care goals.
Click below to learn more:
REQUEST USER ID | REGISTER FOR TRAINING | PROGRAM INCENTIVES AND GOALS | CONTACT US
Who Should Use Real Time—and When?
Real Time is designed for daily use by all members of your interdisciplinary team. Most users spend just 10–15 minutes a day in the system. We’ll help you build efficient workflows to get the most value from the platform.
- 📝 Staff Guide: Learn about user roles, access types, and usage frequency | View here
- 🔐 Request User Accounts: There’s no limit to the number of staff accounts your facility can request | Request here
Training to Support Your Success
PHW Portal Refresher Training
Whether you’re new or experienced with Real Time, this session helps you refresh your understanding of the platform and stay aligned with PHW’s program goals. Hosted by Kathy Derleth, this training is offered monthly and can be attended as often as needed.
👉 Register here
Ongoing Educational Opportunities
Real Time is launching monthly focused education sessions for all PHW-connected facilities. These sessions are designed to align with PHW program goals and offer valuable insights into using the platform to support both clinical and operational success.
Each session will explore a different topic to help teams make the most of the platform. To see what’s coming up, click here.
Weekly Webinars: Dive Deeper
While attendance is optional for PHW facilities, these sessions are a great way to explore additional features, dashboards, and benefits of the Real Time platform. Join other customers each week to deepen your understanding and make the most of your Real Time experience.
👉 Register here
On-Demand Trainings
Access recordings of our monthly PHW education sessions anytime, anywhere. These on‑demand sessions cover key concepts designed to support the goals of the PHW Nursing Facility Shared Savings Program. New recordings are added each month following the live session.
Program Incentives and Goals
Using Real Time supports your facility in achieving:
- 🚑 Fewer avoidable admissions and readmissions
- 🆘 Reduced emergency service utilization
- 📊 Improved or maintained quality of care, including:
- Admissions/readmissions per 1,000 residents
- Immunization adherence (COVID-19, Flu, Pneumonia)
- Fall prevention
- Chronic condition management (e.g., diabetes, hypertension)
- 🤝 Stronger care coordination and performance improvement
- 🔍 Transparent, data-driven decision-making
Facilities that meet these goals may be eligible for shared savings with the health plan.
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